Netvelo Technology Solutions
                         Keeping Your Business Connected

Dell Authorized Reseller

For Service Call
 Server Management

Server Management Plan      
Basic Standard Premium
Phone Support X X X
Remote Assistance Support X X X
Real-time Monitoring X X X
Emergency After Hours Support     X
Online Service Request X X X
Event Log Monitoring X X X
Preventive Maintenance       
Patch Management X X X
Spyware / Virus Removal X X X
Drive Space Monitoring   X X
Application Monitoring   X X
File / Data Management     X
Backup Monitoring and Administration   X X
User Account Management   X X
File Security Management   X X
Disk Quota Management     X
Group Policy Maintenance     X
Remote Access (Terminal Services)   X X
VPN Client Access     X
User Password Settings   X X
Hardware Software Services      
Software / Hardware Troubleshooting   X X
Software Rollout / Installation / Upgrades     X
Computer Hardware Repair (parts replacement)   X X
Computer Hardware Upgrade (Installation Service)     X
Network Printer Setup and Installation to Clients   X X
Inventory Asset Reporting     X
Critical Information Reporting     X


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Netvelo Technology Solutions
Copyright 2015 Netvelo, Inc.
Phone | 708.396.1739
Web Site updated on: 05/31/2015 Email: Web Master
Local Computer Repair Serving; Chicago land, South Suburbs Southwest suburbs and Northwest Indiana
Illinois: Chicago Heights, Alsip, Crestwood, Midlothian, Monee, Oak Forest, Olympia Fields, Orland Hills, Orland Park, Palos Heights, Palos Hills, Tinley Park
Indiana:  Cedar Lake, Crown Point, Dyer, East Chicago, Gary, Griffith, Hammond, Highland, Hobart, Lake Station, Lowell, Merrillville, Munster, Schererville, Schneider, Whiting, Winfield