Netvelo Technology Solutions
                         Keeping Your Business Connected

Dell Authorized Reseller

For Service Call

 Desktop Management
  We take a comprehensive approach to managing all the computers within your organization. Desktop management includes overseeing laptops, printers and other computing devices as well as desktop computers.

We take away headaches and valuable time that you may spend troubleshooting and maintaining your workstations. We monitor all workstations for virus definitions, spy ware, event logs, Microsoft critical and security updates, software updates and patches and hardware issues for you.

Desktop Service Plans Basic Standard Premium
Technical Support      
Phone Support X X X
Remote Assistance Support X X X
Real-time Monitoring   X X
Emergency After Hours Support     X
Event Log Monitoring   X X
Preventive Maintenance       
Power Management  X X X
Patch Management X X X
Spyware / Virus Removal X X X
Drive Space Monitoring   X X
Application Monitoring   X X
User Tracking   X X
File / Data Management   X X
Workstation lockdown     X
Desktop Optimization & Management   X X
Hardware Software Services      
Software / Hardware Troubleshooting   X X
Software Rollout / Installation / Upgrades     X
Software Licensing Maintenance   X X
Computer Hardware Repair (parts replacement)     X
Computer Hardware Upgrade (Installation Service)     X
Workstation Imaging***     X


Desktop management tasks include installing and maintaining hardware and software, spam filtering, and administering user accounts and permission.  A large part of desktop management is spent troubleshooting and resolving security-related tasks, such as patch management, removal and prevention of viruses and spy ware, and controlling and monitoring of unauthorized software (programs installed without corporate approval, such as instant messaging, file sharing programs, screen savers).

Home  Services  Service Request  Downloads  Customer Survey  Going Green  About Us  Contact Us  Privacy Policy  Site Map

Netvelo Technology Solutions
Copyright 2015 Netvelo, Inc.
Phone | 708.396.1739
Web Site updated on: 05/31/2015 Email: Web Master
Local Computer Repair Serving; Chicago land, South Suburbs Southwest suburbs and Northwest Indiana
Illinois: Chicago Heights, Alsip, Crestwood, Midlothian, Monee, Oak Forest, Olympia Fields, Orland Hills, Orland Park, Palos Heights, Palos Hills, Tinley Park
Indiana:  Cedar Lake, Crown Point, Dyer, East Chicago, Gary, Griffith, Hammond, Highland, Hobart, Lake Station, Lowell, Merrillville, Munster, Schererville, Schneider, Whiting, Winfield